Terms of Use and Privacy Policy

Last updated: November 23, 2025

Welcome to Avolar, a travel advisory and theme park itinerary application ("App"), developed by AVOLAR TECONOLGIA LTDA. ("Developer"). This Terms of Use and Privacy Policy document ("Terms") establishes the conditions for using the App and guidelines regarding the processing of personal data, in compliance with Brazilian legislation, including the General Data Protection Law (LGPD - Lei Geral de Proteção de Dados). Note: The App is initially intended for users located in Brazil, with content in Brazilian Portuguese, and is governed by applicable Brazilian laws. For international users, similar data protection principles apply.

Acceptance of Terms

By downloading, accessing, or using the App, you expressly agree to these Terms, which form a legal agreement between you (the user) and the App's developer. If you do not agree with any part of these Terms, you should not use the App. Use of the App indicates that you have read, understood, and fully accepted these Terms of Use and our Privacy Policy.

Privacy and Personal Data Protection

We take your data privacy seriously. We collect and process only the minimum personal data necessary for the operation and improvement of the App, in accordance with LGPD principles and legal bases. By using the App, you consent to the processing of your personal data for the purposes described herein, under the terms of LGPD and applicable data protection laws.

Data Collected and Purpose

The App collects the following personal data from users, strictly necessary for its operation:

  • Name: used to identify the user in their account and App interactions (e.g., profile display).
  • Email: used for login creation, user authentication, communication, and sending notifications or user support.
  • Geographic Location: approximate or precise location data (via GPS, IP address, and device sensors) necessary for location-based features, such as displaying maps, routes, destination recommendations, or services near the user.

We do not collect any other personal data from users (such as social security numbers, residential addresses, financial data, contacts, or sensitive data) in this version of the App. All provided data is stored and used exclusively for the purposes described above.

Data Usage and Sharing

We use the collected data solely to operate, provide, and improve the App's services for your benefit. This includes, for example, personalizing content, enabling requested functionalities, and communicating updates or technical support.

🤖 Use of Artificial Intelligence: The App uses artificial intelligence technology provided by OpenAI to generate personalized attraction recommendations. Your location data and preferences may be processed by the OpenAI platform to provide intelligent features, such as automated travel recommendations. This processing is carried out in compliance with LGPD and applicable data protection laws, ensuring adequate levels of protection for your data.

Location data may be shared with external map service providers (e.g., map APIs) and with the OpenAI platform, exclusively to enable the offered functionalities. Except for the described situations or in case of legal requirement, we will not disclose, sell, or transfer your personal data to third parties without your express consent.

AI Data Processing (OpenAI)

With your explicit consent, Avolar uses OpenAI services to generate personalized attraction recommendations.

  • Data shared: Data shared with OpenAI: attraction preferences (thrill levels, types), attractions visited or skipped, current queue times, date and time of park visit.
  • Not shared: Data not shared: name, email, payment info, precise GPS location, device identifiers, or other personally identifiable data.
  • Purpose: Purpose: exclusively to provide AI-powered recommendations tailored to your trip.
  • Retention: Retention: OpenAI does not train models on our data. Data is processed transiently and retained for up to 30 days solely for abuse monitoring, per OpenAI policy.
  • Revocation: You may revoke AI consent at any time in the App (Settings > Privacy & Data). Revoking disables AI recommendations immediately.

User Rights (Data Protection)

As a personal data subject, you have various rights ensured by LGPD and applicable data protection laws regarding your data. In accordance with LGPD articles 17 to 20, you may exercise, among others, the following rights:

  • Confirmation and Access: right to confirm whether we process your personal data and to access such data, obtaining a copy of the information we hold about you.
  • Correction: right to request correction of incomplete, inaccurate, or outdated personal data in our custody.
  • Data Deletion: right to request anonymization, blocking, or deletion of unnecessary, excessive, or improperly processed data, including complete deletion of your account and associated data.
  • Portability: right to port your personal data to another service or product provider, upon express request.
  • Consent Revocation: right to, at any time, revoke the consent provided for processing your data, through express manifestation.
  • Information about Sharing: right to be informed about the public and private entities with which we share your data (map services and OpenAI, as described in these Terms).

To exercise any of these rights or clarify questions about your personal data, please contact us via email: support@avolar.app. We will analyze your request as provided by law and respond within the legal timeframe.

App Usage

License and Restrictions

We grant you a limited, non-exclusive, non-transferable, and revocable license to install and use the App on your personal device, exclusively for personal and non-commercial purposes. Users may not copy, reproduce, modify, distribute, sell, rent, or sublicense the App; perform reverse engineering or decompilation; nor use the App for illicit or unauthorized purposes.

User Responsibilities

By using the App, you commit to using it diligently and only for permitted purposes, in compliance with these Terms and applicable legislation. It is prohibited to use the App for illegal, immoral purposes, or purposes that may harm third parties. Users are responsible for keeping their access credentials confidential and secure.

Third-Party Content and Services

The App may integrate or direct you to third-party services, such as map APIs (Google Maps, Apple Maps), virtual assistants, and artificial intelligence platforms (OpenAI). Such services have their own terms of use and privacy policies, independent of ours. We do not control or assume responsibility for the content or privacy practices of third-party services. While we provide such integrations to enhance your experience, we are not responsible for any failures, inaccuracies, or damages caused by third-party components.

Supabase (Auth and Database)

Authentication, data storage, and itinerary management.

Data: Email (when provided), hashed password, itinerary data, preferences.

https://supabase.com/privacy

OpenAI API

AI-powered attraction recommendations (requires explicit consent).

Data: Preferences, itinerary context, queue times (no name/email/device IDs).

https://openai.com/privacy

Queue-Time Providers

Real-time wait times for attractions.

Data: No personal data shared; only attraction identifiers and timestamps.

https://queue-times.com/privacy

Google Maps API (server-side)

Distance calculations between attractions to improve routing.

Data: Attraction coordinates only; we do not send your precise device location.

https://policies.google.com/privacy

Children's Privacy

The App is intended for users 18+ or with verified parental consent. We do not knowingly collect personal data from children under 13. If we learn we have collected such data without proper consent, we will delete it promptly.

Security, Retention, and Transfers

  • Data is encrypted in transit (HTTPS) and stored by Supabase with industry-standard security controls. Access is restricted to authorized personnel.
  • We retain data only as long as necessary to provide the service or comply with legal obligations. You may request deletion at any time.
  • Data may be processed in the United States. By using the App, you acknowledge that data may be transferred and processed outside your country with appropriate safeguards.

Trademark Notice

Avolar is an independent travel planning app and is not affiliated with, endorsed, or sponsored by The Walt Disney Company, Universal Studios, SeaWorld Parks & Entertainment, or any other park operators. All trademarks and product names mentioned belong to their respective owners and are used for identification and informational purposes only.

Intellectual Property

This App and all its content (including texts, images, graphics, interface, source code, trademarks, logos, and design) are the exclusive property of our developer company or its licensors, protected by applicable intellectual property laws. Downloading or using the App does not confer any ownership rights to the user over it or its contents. Users commit not to violate intellectual property rights related to the App.

Disclaimers and Limitation of Liability

The App and its services are provided 'as is' and according to availability. To the maximum extent permitted by applicable law, the developer disclaims any express, implied, or legal warranties. We do not guarantee that the functionalities will meet your expectations, nor that the App will function free from interruptions, errors, or failures. Use of the App is at your own risk. Under no circumstances shall we be liable for indirect, incidental, special, punitive, or consequential damages resulting from use or inability to use the App, to the extent permitted by law.

Changes, Suspension, and Termination

We may modify these Terms of Use periodically. When there are relevant changes, the new version will be published in the App or on our website, and a notification may be sent to users. Modifications will take effect as soon as published. Your continued use of the App after disclosure of updated Terms represents your agreement with the revisions. We reserve the right to, at any time, suspend or terminate a user's access to the App in case of violation of these Terms, legal determination, or service discontinuation.

Governing Law and Jurisdiction

These Terms of Use shall be governed and interpreted in accordance with the laws of the Federative Republic of Brazil, notably the Civil Code, the Consumer Protection Code (if applicable), and the General Data Protection Law. Any disputes or controversies arising from the use of the App or relating to these Terms shall be submitted to the jurisdiction of competent Brazilian courts. Unless otherwise provided by law, the forum of the user's domicile is elected to resolve any issues relating to this agreement.

Contact

If you have questions about these Terms or about the processing of your personal data, please contact us:

📧 suporte@avolar.app